Terms & Conditions

Last Updated: October 20, 2026

1. Introduction

Welcome to Bin Naveed. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.

By browsing our website, accessing our products, or placing an order, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

2. Products and Descriptions

Bin Naveed offers women’s clothing, including kurtis and other dress collections. We aim to provide accurate product descriptions, images, sizes, colors, and other relevant details.

Actual product colors may vary slightly depending on your screen settings, device display, lighting, or photography conditions.

Product availability, designs, and collections may change from time to time without prior notice.

3. Product Prices and Promotions

All product prices are displayed on our website in the applicable currency. We aim to keep our prices accurate and up to date.

Prices, discounts, promotional offers, and product availability may change without prior notice. Any applicable discount will be subject to the conditions stated in the relevant offer.

If a pricing or product information error occurs, we reserve the right to review the order and contact the customer before proceeding.

4. Orders and Order Confirmation

When you place an order on our website, you agree to provide accurate and complete contact information, including your name, phone number, and delivery address.

After receiving an order, we may contact you to confirm the order details, availability, and delivery information before dispatch.

Submitting an order does not guarantee acceptance. We reserve the right to cancel or decline an order where necessary, including in cases of incorrect information, product unavailability, suspected fraud, or an inability to confirm the order.

5. Payment Terms

Bin Naveed currently accepts Cash on Delivery (COD) for website orders.

Customers are required to pay the applicable order amount to the courier upon delivery of their package.

Please review your order details and total payable amount before confirming your purchase.

6. Shipping and Delivery

We aim to deliver orders within the following estimated timeframes:

• Karachi: Within 4 days or earlier.
• Outside Karachi: Within 6 days or earlier.

These timeframes are estimates and may vary due to courier operations, public holidays, weather conditions, address verification, or other circumstances beyond our control.

Delivery charges may apply depending on the order and the applicable delivery offer. Where free delivery is available, the relevant conditions will apply.

Orders may be shipped through courier services that provide tracking where available.

7. Customer Responsibilities

Customers are responsible for providing accurate delivery details and a valid contact number when placing an order.

Please ensure that someone is available to receive the package and pay the COD amount when the courier arrives.

Incorrect addresses, unreachable phone numbers, or repeated failed delivery attempts may result in delays, return to sender, or order cancellation.

8. Returns, Refunds and Exchanges

We accept return or exchange requests only for products that arrive damaged, defective, or different from the item ordered, subject to verification.

Customers must contact us and provide clear photographs of the issue within 48 hours of receiving the order.

The product must remain unused and unwashed while the claim is being reviewed. We may request additional information or photographs to verify the issue.

Refunds, where approved, will be processed through the applicable original payment method or an agreed practical arrangement for Cash on Delivery orders.

Requests based on personal preference, a change of mind, or reasons other than a verified damaged, defective, or incorrect item will not be accepted.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible using our available contact details.

Cancellation requests may not be accepted once an order has been dispatched or handed over to the courier.

Bin Naveed reserves the right to cancel an order in cases of product unavailability, incorrect pricing, incomplete or inaccurate customer information, or other reasonable circumstances.

10. Website Use

You agree to use our website for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with its operation.

You must not attempt unauthorized access to our website, misuse its content, introduce malicious code, or use the website for fraudulent activities.

We reserve the right to restrict access or take appropriate action where misuse or suspicious activity is identified.

11. Intellectual Property

Unless otherwise stated, the content on this website, including product photographs, images, text, logos, graphics, and design elements, is owned by or used by Bin Naveed with appropriate permission.

You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.

12. Limitation of Liability

We make reasonable efforts to keep our website information accurate and our services available. However, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.

To the extent permitted by applicable law, Bin Naveed will not be responsible for indirect losses arising from website interruptions, courier delays, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any rights or liabilities that cannot lawfully be excluded or limited.

13. Privacy and Personal Information

When you place an order or contact us, we may use your personal information to confirm orders, arrange deliveries, provide customer support, and improve our services.

We handle personal information in accordance with our Privacy Policy, which explains how information is collected, used, and shared.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, or applicable legal requirements.

Updated terms will be published on this page with a revised date where appropriate. Your continued use of the website after changes are published constitutes use subject to the updated terms, to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the applicable laws of Pakistan.

Any dispute arising in connection with the use of our website or the purchase of our products will be handled in accordance with applicable Pakistani law.

16. Contact Us

If you have any questions about these Terms & Conditions, your order, or our products, please contact us using the details below:

Business Name: Bin Naveed

Address: Shop G41, China Shopping Mall, Saddar, Karachi, Pakistan, 74400

Email: binnaveedgarments@gmail.com